I am a Senior Digital Strategist at Campbell Ewald. I also sit on the Marketing Board for Leader Dogs for the Blind. Here's some of what I'm paying attention to.
Shauna Nicholson on LinkedIn
Source: Better Customer Insight—in Real Time, Harvard Business Review
Investments made to both “visit in store” and “visit to websites” obviously have serious value. What are you doing to improve experiences at these touch points?